I hope all are safe and well. In consideration of our patient’s health and to maintain a safe environment for them to receive their important foot care, we have implemented a new process at our office. When a patient arrives, he or she calls the office from the parking lot. I personally meet them by the side door which is very close to my suite. I then escort them essentially from the parking lot straight to our office and into the treatment chair. There is no receptionist present and the patient only interacts with me. The patient literally does not have to touch any doors as I escort them in.
We continue to separate our patients on the schedule with the goal of having only one patient in the office at a time. Clorox wipes are utilized between patients. I wear a mask during the entire interaction and of course wash hands thoroughly with soap and water between patients. We also have hand sanitizer out and available for our patient’s use.
The healthcare we provide is important. Many of our patient’s are at risk of complications if they postpone their treatment and in some cases would end up in the emergency room where they would likely be exposed to many Covid19 infected patients. We are also caring for first responders who can not afford to be hindered by pain or worse as they do their important work. While there are times postponing an appointment makes sense, in many cases the patient remains less likely to contract Covid19 by seening us and not puting off important foot care.
We are all in this together and will make it through.
In good health,
Lonnie Resnick DPM